Prices and Payments

  • Minimum amount of purchase order is $250.
  • Prices are wholesale (CDN$). FOB Richmond, BC warehouse.
  • Visa, Mastercard, debit, and company cheque payment are accepted.
  • To avoid discrepancies, please phone, fax or email to confirm prices and product availability with a salesperson when ordering. Please specify complete product code, price, size, colour and order quantity to avoid errors.
  • Net 30-day terms on approved credit application. 2% discount if paid in 10 days. Overdue accounts are charged 2% per month based on 24% interest annum.
  • DISCOUNTS: Please contact us for discount information.
  • Case-lot/bale-lot priced items are NET.
  • Special prices are NET and not eligible for further discounts.
  • Freight charges are for curbside delivery only to commercial addresses.
    • Residential deliveries cost extra.
    • Extra charges will apply for additional services requested by receiver. Please inquire for details.
  • PRICES EFFECTIVE JANUARY 1, 2017. PRICES ARE SUBJECT TO CHANGES WITHOUT NOTICE.

Receipt of Goods

  • No returns after 5 days receipt of goods. No merchandise may be returned without prior authorization.
  • RECEIPTS OF SHIPMENT AND CLAIM INSTRUCTIONS.
    Check that the number of cartons received matches the waybill. Carefully inspect that all cartons are not damaged before signing acceptance from carrier. If the carton(s) is damaged, inspect the merchandise in the presence of the carrier representative. Record damaged merchandise on the waybill for claim against the freight company. All claims for loss or damaged merchandise must be made by the consignee with the freight carrier during receipt of shipment. Cathay Importers 2000 Limited cannot assume responsibility for merchandise damaged by the carrier.

Liability

  • Cathay Importer 2000 Limited’s liability is limited to the invoice value of the merchandise.
  • Cathay Importers 2000 Limited is not liable for any special, incidental or consequential damages caused to any person or any property.

Product Care and Variation

  • Colours of colour baskets and other colour products may run when wet. Keep dry.
  • Sizes are in inches unless specified otherwise. All measurements are approximate.
  • Colour variations are intrinsic to handcrafted items and natural fibres.
  • Our furniture is for residential use only, not for commercial use.